Customer Relationship Management

Logo
🎯

Field Marketing

  • Generate and nurture leads
  • Encourage social media follows and interactions
  • Execute local marketing campaigns
  • Promote and amplify brand visibility
  • Analyze and improve conversion rates from offline to online engagement
  • Enable face-to-face customer interaction
📄

Call Center

  • Handle inbound and outbound calls
  • Generate and follow up on leads
  • Provide customer support and assistance
  • Drive content sharing (product info, service details)
  • Support marketing campaigns through phone outreach
  • Provide personalized customer interactions
💖

Sales Marketing

  • Log or schedule activity: call, email, meeting,…
  • Stages of sales pipeline
  • Opportunities & Win/Lost Ratio
  • Lead, page views, bounce rate, content download, follow,…
  • Marketing Campaigns, Marketing Source,…
  • Conversion Rate
📄

IT Team

  • Quotations, Sale Orders, Delivery, Payments
  • Manage sale teams
  • Sales Revenue
  • Lead, page views, bounce rate, content download, follow,…
  • Marketing Campaigns, Marketing Source,…
  • Conversion Rate
✔️

Management

  • Customer Services, Upsell,…
  • Integrated with Survey
  • Integrated with Helpdesk, Call Center
  • Lead, page views, bounce rate, content download, follow,…
  • Marketing Campaigns, Marketing Source,…
  • Conversion Rate
📄

Administration

  • Quotations, Sale Orders, Delivery, Payments
  • Manage sale teams
  • Sales Revenue
  • Lead, page views, bounce rate, content download, follow,…
  • Marketing Campaigns, Marketing Source,…
  • Conversion Rate